Shipping policy

 

SHIPPING POLICY

Order Processing Time
At BERA ENTERPRISES (PRIVATE) LIMITED, we ensure every pair of our premium footwear is carefully inspected and packaged before it reaches you. All orders are processed and dispatched within 2 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification once your order has officially shipped.

Domestic Shipping Rates and Delivery Estimates
We offer nationwide delivery across Pakistan. Shipping charges for your order will be calculated and displayed at checkout. Standard delivery within Pakistan typically takes 3 to 5 business days after the order has been dispatched.

(Note: Delivery times may occasionally be affected by external factors beyond our control, such as extreme weather conditions or carrier delays, but we will always do our best to ensure timely delivery).

How Do I Check the Status of My Order?
Once your order has shipped, you will receive an email notification from us containing a tracking number. You can use this number to check the live status of your delivery. Please allow up to 24 to 48 hours for the tracking information to become active on the courier's system.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at support@berastores.com with your name and order number, and our Client Care team will look into it for you immediately.

Shipping to P.O. Boxes
For security and direct delivery purposes, we currently do not ship to P.O. Boxes. Please provide a complete residential or workplace address at checkout.

Contact Us
If you have any further questions regarding our shipping processes, please feel free to reach out to our Client Care team at: